Pet Care at Your Fingertips!
At Coyne Veterinary Center, making our high-quality veterinary care as accessible as possible is a priority. That's why we're offering chat and online vet visits to expand our level of care beyond our hospital walls. You'll be able to connect directly with our team, check your pet's reminders, consult with a veterinarian virtually, and more all from the comfort of your home. With our app you can:
- Earn rewards
- Refill medications
- View your pet's reminders
- Have a virtual consultation with a veterinarian
- Ask questions and chat directly with our Client Service team
- And more!
Online Vet Visits
We recognize that telemedicine is a vital tool for helping you get the care you need for your pet especially during the coronavirus pandemic.
Our easy-to-use app allows you to connect to a veterinarian directly. Due to the virtual nature of telemedicine, it can only be used in situations where there is already a strong veterinarian-client-patient relationship. This means you must be a current client of our hospital and your pet must be current on their annual exam. Furthermore, not all medical cases can be solved with a virtual vet visit.
Each consultation will incur a $32 charge prior to connecting with a veterinarian that can be set up within the app. If your pet requires a prescription or further testing within our hospital, these services will incur an additional charge.
Here is a list of appropriate cases for telemedicine:
- Sneezing, coughing, diarrhea, ear infections, or other minor symptoms
- Behavioral changes such as scratching more often than usual or lethargy
- Changes in gait, such as limping
- Discussions regarding ongoing care
In the event of a pet emergency, do not use telemedicine, but call our animal hospital directly at (219) 627-3264.
Introducing Our Virtual Waiting Room
Waiting in our lobby before an appointment isn't always ideal for some pets, which is why we now have the Virtual Waiting Room. Our Virtual Waiting Room allows you to check in with us from home using the app's chat feature. One of our team members will provide you with estimated wait times and when your pet is next in line for their appointment, we'll notify you to come in. An exam room will be prepped and ready when you and your pet arrive.
Disclaimer: Wait times may change. If your pet has an emergency, bring your pet to our facility right away.